We value your trust and strive for transparency in our services.
1. Cancellation Requests
Users may request cancellation of their paid membership within 7 days of activation.
All cancellation requests must be sent to refunds@rakshamatrimony.com from the registered email ID.
2. Refund Eligibility
Refunds are applicable only if requested within the cancellation window.
Refunds will not be processed for services already utilized (e.g., profile highlights, communication with matches).
Eligible refunds will be processed within 7–10 business days through the original mode of payment.
3. Non-Refundable Situations
Cancellation after 7 days of purchase.
Promotional or discounted plans.
Requests without complete transaction details.
For any refund concerns, please contact: refunds@rakshamatrimony.com